GPM Support Solutions

Genuine, Person-Centered Support

Specialist Support Coordination

Expert navigation for high-risk and complex circumstances, including crisis response, safeguarding and barriers to implementing an NDIS plan.

Talk with GPM

The through-line

When circumstances shift, clear coordination matters.

GPM keeps the work clear, collaborative and grounded in your goals. We listen carefully, explain what is happening in plain English and keep communication moving when circumstances change.

The right support is not a stack of disconnected tasks. It is a practical arrangement that gives people more confidence, choice and control.

Where we can help

Practical support, shaped around your circumstances.

01

Crisis response and planning

When circumstances become unstable, we help create a clear response, identify immediate risks and coordinate the practical steps that protect continuity of support.

02

Multiple stakeholders, one direction

We coordinate communication across families, providers and other important people so responsibilities are understood and decisions do not stall.

03

Safeguarding and implementation

We work through safeguarding, risk mitigation, housing or accommodation transitions and the barriers that can prevent a complex plan from being implemented.

How support begins

A structured start, without a rushed handover.

  1. 01

    Digital enquiry

    Share the basics about your circumstances, goals and immediate needs.

  2. 02

    Needs Assessment and Support Onboarding

    We discuss risks, behavioural concerns and the support arrangements that will help.

  3. 03

    Commencing support

    We begin structured support within 2 to 7 days, depending on urgency.

Questions, answered

Useful clarity before you begin.

Plain-English answers for the questions families and referrers ask most.

01What services does GPM provide?

GPM provides Support Coordination (Level 2), Specialist Support Coordination, Training for Parents and Carers, Fast-Track Referrals, and Needs Assessment and Support Onboarding.

02What can Support Coordination help with?

Support Coordination (Level 2) can help you understand your NDIS plan and funding, connect with suitable providers, coordinate your support team, work through service delivery challenges, prepare for a plan review, and build confidence in making choices.

03When is Specialist Support Coordination a better fit?

Specialist Support Coordination is for high-risk or complex circumstances, including crisis planning, multiple stakeholder coordination, housing or accommodation transitions, safeguarding, risk mitigation, and barriers that are stopping a plan from being implemented.

04Can GPM train parents and carers as well?

Yes. Training for Parents and Carers provides practical coaching about the NDIS, funding categories, provider responsibilities, advocacy, sustainable support networks, crisis preparation, and coordinating supports with confidence.

05What happens after I make contact?

We begin with a Needs Assessment and Support Onboarding conversation about your goals, risks, behavioural concerns and immediate needs. Support generally starts within 2 to 7 days depending on urgency.

Stay connected

A clear next step is close by.

GPM Support Solutions is based in Logan, Queensland, and supports participants, families, carers and nominees across Logan and surrounding areas.

Primary phone

07 3153 7067

Call our reception: answered 24/7

Secondary phone

0488 221 292

Location & hours

Logan, QLD
Monday–Friday, 9am–5pm
Crisis support outside hours as needed.